Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, sign up for our newsletter, or contact us. This includes your name, email address, phone number, payment information, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and monitor and analyze trends and usage patterns.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings and our cookie consent banner.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights or if you have questions about your personal information.

Marketing Communications

We may send you promotional emails about our services, special offers, and events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

Payment Information

Payment information is processed by our secure payment processors. We do not store complete payment card information on our servers and comply with industry standards for payment security.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at hello@snowsoukdubai.com or +44 7395 184 062.